Additional Information

General About Cyan Owl

Hi there! I’m thrilled you’ve wandered to Cyan Owl of all the places on the internet you could be. What is Cyan Owl? It’s all of the art and handmade creations of owner/artist Catherine Morrissey (me). This is a very small business, based out of my home studio around Charleston SC. I decided early on that a normal “artist name” business name didn’t suit me, so I named it after my adoration of all things blue and the ethereal owl. Heavily inspired by nature and a bit of enchantment.

You may be more familiar with my Etsy store, but after 10+ years on Etsy I’ve decided to slowly shift to my own shop as well. I have a ton of reviews from over the years, if you’re ever unsure and want to see other reviews, take a look and find all my shop reviews under cyanowl. 

SHIPPING TIMES

Any items that are ready to ship will be shipped out within 5 business days. I try to mention this in the individual item listings or collections that they’re in. 

Made to order items are created upon purchase, and due to my workload and schedule they tend to take 2-4 weeks to craft from the date of purchase. 

Any custom items tend to have their own timeframe depending on the project, and I will let the customer know.

My default shipping is USPS ground advantage, and shipped out from my studio in Charleston SC. If you are interested in other options or shipping upgrades please reach out. Likewise, if you have a timeframe you need something by please let me know! I can't guarantee shorter timeframes for making items, and rush fees may apply, but I will do my best. 

USPS operates on their own timeframe and the amount of time can vary from a lot of factors. 

INTERNATIONAL SHIPPING

Customers are responsible for any additional customs fees that may apply to your order. I personally don’t collect taxes or VAT fees on your behalf.
If you’re interested in fees being collected beforehand, I recommend you purchase through my Etsy store, as they tend to be able to collect taxes for some countries. (www.cyanowl.etsy.com) even so, additional fees may still apply. 

CUSTOM CREATIONS

I offer limited slots for making custom commissioned items, whether paintings or jewelry. Please reach out with your idea of your custom item and we can start discussing availability and if I can make it happen.  Email me at cyanowl.art@gmail.com

JEWELRY CARE

I strive to made quality, durable jewelry crafted of primarily sterling silver. However, for optimum care of your jewelry I recommend:

keep your jewelry stored away in a dry place when not in wear, preferably out of the sun. Sterling silver tarnishes with exposure to air and water, and some gemstones can fade with excessive sunlight. 

if you’re doing anything active, I recommend take your jewelry off. While I design my jewelry to be durable, natural gems and stones are not always durable and they can have internal inclusions and weak spots. Sweat can also speed up tarnish. 

Avoid wearing your jewelry while cleaning or in pools. Chemicals can damage gemstones and will tarnish your silver more readily than normal water. 
This could mean tarnish on some of the under gemstone designs.

To clean your jewelry I recommend using gentle dish soap and a toothbrush. Especially for rings, it’s always amazing how much gunk accumulates! Let your jewelry dry before storing.

If you’ve noticed your silver darkening, I recommend using a sunshine polishing cloth. I tend to provide small Sunshine polishing cloths with each jewelry order, but larger ones can be purchased from suppliers online.